Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a casino we should look at? This page explains the best way to reach us and what we can help with.
How to reach us
The quickest route is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take a little longer during busy periods. Please include the name of the casino or the page you're referring to if your query relates to something specific on the site — it saves back-and-forth and helps us investigate faster.
What we can help with
- Corrections or updates to information on a casino review, including offer terms, bonus details or licensing status
- Suggestions for casinos not currently covered on the site
- Feedback on your own experience with a brand we've reviewed, positive or negative
- General questions about how we assess and rank the sites listed on euphoniumsoloist.co.uk
- Reports of broken links, outdated pages or anything else that looks off
What we can't do
We're an independent information and comparison site, not a casino operator, payment processor or regulator. That means we can't:
- Process deposits, withdrawals or account issues on your behalf — those go through the casino directly
- Access or amend your GAMSTOP self-exclusion status, or reverse it for you
- Offer financial, legal or gambling-addiction advice — for support with problem gambling, our Responsible Gambling page has resources worth reading first
- Guarantee bonus eligibility or payout timings — those sit with each individual operator and can change without notice
Before you get in touch about a specific casino
If your enquiry is about a particular offer or brand, it's worth checking our comparison table and mini reviews on our main non-GamStop casinos page first, since terms such as wagering requirements, minimum deposits and spin counts are listed there. For reference, current standings on the site include operators such as Betmica, Kikibet and Betninja, each with its own headline offer and editorial rating — full details are laid out on that page rather than repeated here.
Feedback on our ratings
We rank sites using a consistent set of checks — things like the fairness of terms, the range of games and payment options, and how straightforward the welcome offer is to actually use. If you think we've missed something or a listing needs revisiting, tell us why and we'll take a fresh look. Commercial relationships with the operators we list do not influence where a brand sits in our rankings.
Learn more about the site
If you'd rather understand who we are before writing in, our About Us page covers how the site is run, and our Terms and Conditions set out the rules for using euphoniumsoloist.co.uk. Both are worth a read alongside this contact page.
Whatever the reason for getting in touch, we read every message that comes through and use the feedback to keep the site accurate and useful. Players must be 18 or over to use any of the casinos listed on this site.